PTCL Achieves Successful Go-Live of SAP S/4HANA for Enhanced Efficiency and Growth

Pakistan’s leading ICT services provider, PTCL Group, which includes PTCL and Ufone 4G, has achieved a seamless go-live of SAP RISE with SAP S/4HANA, marking a significant digital transformation in the telecom sector. This strategic move has aimed at modernizing PTCL Group’s corporate operations, fostering efficiency, effectiveness, and a culture of digitization.

Key Highlights:

  • The official go-live ceremony has held at PTCL HQ in Islamabad, attended by senior management from PTCL and Ufone 4G, as well as distinguished figures from SAP, IBM, and Amazon Web Services (AWS).
  • PTCL and Ufone 4G have become the first in Pakistan’s telecom sector to leverage SAP ERP solutions and SAP S/4HANA Private Cloud, optimizing resource allocation, real-time data insights, and streamlining business processes.
  • This marks the largest customer go-live on SAP Rise with SAP S/4HANA in Pakistan, with IBM as the implementation partner and AWS as the hosting partner.


  • Jafar Khalid, Group Chief Technology Officer, PTCL & Ufone 4G, expressed pride in guiding PTCL Group on this operational journey, setting a new standard in the region’s telecommunications sector and enhancing the customer experience. He emphasized the vision and strategy for cloud technology adoption.
  • Saquib Ahmad, Managing Director, SAP Pakistan, Iraq, and Afghanistan, commended the teams for their exceptional work in orchestrating this transformation and emphasized the potential for a fundamental shift in daily operations.
  • Faisal Khaliq, Partner Middle East and Pakistan, IBM, highlighted the benefits of implementing SAP’s RISE with SAP S/4HANA, enabling PTCL and Ufone 4G to embrace new business models, optimize resources, and leverage artificial intelligence.

Business Transformation:

  • The project enables PTCL & Ufone 4G to offer cloud services, modernize business processes, and gain better business insights.
  • With SAP S/4HANA and the HANA database, they can access data on demand and share it with relevant departments, reducing duplication of efforts and increasing transparency.

Conclusion: Companies adopting SAP’s RISE with SAP S/4HANA can establish their digital footprint, achieve innovation objectives, and work with new business models. This transformation helps organizations gain competitiveness in the information age through improved business insights and increased transparency.

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